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Home > Terms and Conditions

Policies, Terms and Conditions:

 
Copyright and Trademark Notice  by 
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Columbia Sports Card, LLC, Copyright © 2009, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Credit Cards  by 
We accept the following credit cards: Visa, MasterCard, American Express and Discover Card. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
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Links  by 
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
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Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  by 
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars are not accepted forms of payment.
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Multiple Product Orders  by 
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
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Order Acceptance Policy  by 
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Columbia Sports Card, LLC reserves the right at any time after receipt of your order to accept or decline your order for any reason.
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Other Conditions  by 
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Columbia Sports Card, LLC signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
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Out-of-Stock Products  by 
We will ship your product as it becomes available. Usually, products ship the next day if ordered by 7:30PM and the item is located at our California location. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
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Privacy  by 
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

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Privacy on Other Web Sites  by 
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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Returns  by 
All non-defective merchandise is guaranteed for a period of 30 days from purchase. We will gladly accept all returns for a 100% refund, less any shipping fees that we have incurred. Please note that Caseworks Brand Cases are also subject to a 15% re-stock fee (they charge this so we have to pass it on). Returned items must include all paperwork that came with the order and be in original sale condition with their appropriate boxes. Items must be returned in the same condition they were originally sent. We credit the credit card used for the original purchase (less incurred shipping fees) or can give store credit (less incurred shipping fees). Please call us at 1-888-9-TEAM-CS or e-mail us at sales@columbiasportscard.com to obtain a Returned Merchandise Authorization (RMA) number and shipping instructions. We are not responsible and can not give credit for returns that arrive with us broken or damaged. You will have to make a claim with your shipper for reimbursement. BROKEN/DEFECTIVE MERCHANDISE: All damaged or defective merchandise must be called in to us within 5 days of receipt of order. On most items, the damage occurs during shipping. We will be happy make a claim with the shipping company. You must have all of the original packaging for damaged goods, or we cannot replace the item at no charge. Please call us at 1-888-9-TEAM-CS or e-mail us at sales@columbiasportscard.com for damaged items and claim instructions. Items that have been lost or damaged by the shipping carrier must have the claim made by the carrier's deadline policy. Items that are damaged from shipping can not be replaced by expedited shipping, as the shipping carriers will not pay for their mistake.
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Shipping Policy  by 
Shipping Time -- Most orders received before 7:30PM will ship the following business day, provided the product ordered is in stock at our California location and has no customization (i.e. nameplates). Items that are shipped directly from the manufacture can take up to 10 business days before they are shipped. Please note that when you pay for expedited shipping (overnight, 2-day, etc) you are paying for the way the item is shipped. This does NOT change when the item leaves the warehouse. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. If you have ANY questions regarding shipping time, please contact our customer service line.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Columbia Sports Card, LLC or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

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Taxes  by 
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within California. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

International orders:Import duties, taxes, and charges are NOT INCLUDED in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding / buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts" – US and International government regulations prohibit such behavior."

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Typographical Errors  by 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Columbia Sports Card, LLC shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Columbia Sports Card, LLC shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Columbia Sports Card, LLC shall immediately issue a credit to your credit card account in the amount of the incorrect price
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Credit Card Processing
All overs over $100 include Free Standard Shipping (continental U.S. only).
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